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However, your product has not carried out properly as well as services I acquired was inadequate. The primary 7 days of getting the motorcycle, there was an oil leak as a consequence of challenges from your producer. Scorching motor oil spilled all over my wife and I, burning her leg and we had been unable to love our day out due to problem Along with the motorcycle. Upon contacting the dealership to report the issue and also have it set, I had been troubled from the beginning. I called the dealership and was at first advised I would have to hold out four days for your motorcycle to get picked up. I told them I refused to attend four days and I was explained to to phone a specific quantity for any tow truck. I needed to connect with 4 diverse figures to obtain the proper tow truck required to tow the motorcycle again on the dealership. Upon the dealership receiving the motorcycle and inspecting it, I had been advised I'd obtain a new motorcycle, this didn't occur. I'd to wait six days to get my motorcycle again soon after nonstop calling the dealership for updates. After i did obtain my motorcycle back, I had been upset and discouraged to determine that there have been oil stains that do not appear off of the chrome areas of the engine. In combination with these stains, the employee for the dealership that took my motorcycle after I checked it in laughed and advised me, “Oh it’s a Harley, they generally leak oil and stop working”. I'm unhappy for the reason that from the start, there were concerns Using the oil leak plus the company professionals within the dealership. Along with the problems With all the motorcycle itself, when I acquired the motorcycle, I ordered an extended 5-12 months protection prepare. They crammed out a card and also gave me the prolonged security card using a plan variety, my identify and an expiration date. Immediately after dealing with the oil problem and obtaining my initial payment, I discovered the payment total did not match what I signed in the course of the deal signing.
That is definitely the first thing a person need to learn will not be to give up any details to anybody. I've made this product or service and cannot feel that Harley Davidson hasn’t presently experienced it For a long time. So, I'm willing to guess this will be Among the most desired addon Otherwise the number one desired. I'm willing to satisfy in person to existing my demo. Thanks, Steve
I’m exceptionally let down in Harley Davidson – I wished a HD my whole life and can't believe that they may have not been far more accommodating to me.
when I took the outer fairing off I found three on the 4 major brackets broken. the thickness from the metallic is approach to slender. this could be an actual safety trouble. I hope that you've a remember to fix this. If that is so how can I have the elements to repair this problem?
July five, 2015 at 4:forty pm just one out Using on my Harley next day within the shop when they set the stage for on it’s really beginning to knock a whole lot even worse right now the best and its not sounding very good I assume I’m out $4000 I took a back again when I picked it up I drove in a very mile away took her again to him they took it out for the ride and claimed practically nothing Incorrect with it and begin and not Progressively more and An increasing number of can somebody support me they told me they’d stand guiding their function but with All of this knocking I understand there’s harm carried out to it now these parts need to get replaced I’m not quite satisfied I’m extremely upset
On eleven/thirteen/2017 at 425pm I known as once more. Jessica was out on the Office environment but I had been connected with Matt. A lengthy conversation right after he reviewed the notes. Matt overtly admitted an absence of data and or mis info on Harleys section but he wasn't budging on the insulting provide of $300 nor was he budging within the journey cost I incured. Once i requested Matt about the price of the headsets his reaction manufactured my blood boil. “I don't know the cost of the pair, the supplier can't provide them with to here you personally at Value. They have to make revenue” my reaction was polite, simply how much gain did they make for your eight times they had a tech about the bicycle for absolutely nothing? So its all with regards to the revenue not the customer pleasure? Matt reported absolutely nothing. I then finished the dialogue with a simple explanation. You can find two methods to go using this. I'll take this to social networking, deal with reserve and Harley discussion boards…. It is possible to be the hero or maybe the goat. We are not speaking Countless pounds, were referring to a number of hundred. How does one think the Harley loved ones goes experience when they read this? That Harley place out an item with Erroneous information , That tech supports produced expensive problems , that purchaser treatment refused that will help the customer and after that attempted to bully me? If it fees you one sale I will likely have built my point. I think it'll Expense Significantly a lot more than the several hundred pounds I had been requesting. Or you may be the hero After i generate how well you handled the situation and produced me really feel like my concern was crucial ample to solve to my pleasure. Matt basically explained “you are able to do whatsoever you desire, The cash is with the seller.
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Who proceeds to absolutely insult me? Belittles my intelligence, to The purpose which i required to wander absent, right before his safety became an Issue!! Following my walk, I returned to the store to speak towards the manager about my issues, In the event the provider Section was so incompetent not to note a failing front fork seal.
I bought a 2006 Harley Street Glide again in April. It's my initially Harley and my initial dealings with your organization. I'm financing the Bike as a result of Harley and producing computerized payments. I am inside the Military services and have appear down on get to PCS (Long term Adjust of Station) abroad to Italy. I contacted your finance department and knowledgeable them I are going to be needing a release letter to be able ship the bike to Italy. I known as the finance Office today and was knowledgeable that my ask for was denied, as a consequence of the fact that my orders are dated July and I bought the bike in April plus they need some thing ahead of April.
June 5, 2017 at six:eighteen am Worth Harley Davidson in Kansas Metropolis, Missouri sold me a motorcycle that i'm struggling to trip due to my peak. I sat over the bike during the showroom along with the salesman confident me that if I had a decreasing package set up in addition to a handlebar adjustment completed that my toes WOULD reach the pedals. So as Element of my deal both of these matters along with a windshield ended up set within the bicycle prior to shipping and delivery. Considering the fact that I only had practical experience on dirt bikes, my Good friend rode my bicycle to my house so I could follow Using it at a close-by school parking lot. I practiced for many times when it turned apparent that if I went above 20ish mph, I slid back again over the seat and my feet would not safely and securely get to the pedals.
The Assistance Manager (Jeff Gray) is attempting his ideal to provide account and realize why both equally sets did not match, and appear Purple. They're not even near to being the Daytona Blue They are really suppose to get??? I have declined to simply accept unacceptable merchandise for your amount of cash expended on these items; and The 2 and 3 different outings I’ve had to help make right down to the dealership which is far far from my home (Does not make for a nice trip to reach and be disappointed due to paint concerns).
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I know I’m writing you at this kind of a short discover and It's a extended shot, but if you can help in anyway It could be astounding!! Our theme for our BN is Beauties and Bikers. Thank you for using your time and effort to look at this.